I have been using Logitech peripherals for years. Logitech gear always just worked.

Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?

Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.

This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.

What are the good options?

Also, if anybody sees how these changes could be benign, please let me know.

EDIT:

By popular demand:

The keyboard I bought that started this journey: MX Keys S

The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.

Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570

Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.

Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)

  • dhork@lemmy.world
    link
    fedilink
    English
    arrow-up
    112
    ·
    3 months ago

    The way forward is to stop looking at those as “features of the keyboard and mouse that I purchased” and consider them as “unlockables” where you have to pay again by handing over your personal info. Then stop buying their stuff, because it’s absurd to have to pay twice.

    I prefer my keyboards and mice as dumb as possible. Preferably with cables, so I never have to worry about charging them.

    • GamingChairModel@lemmy.world
      link
      fedilink
      arrow-up
      19
      ·
      3 months ago

      stop looking at those as “features of the keyboard and mouse that I purchased”

      Seriously.

      Maybe I’m an old timer but my idea of extra features on a mouse or keyboard are simply more inputs: more mouse buttons or wheels, more keys on a keyboard (like media keys). At most that just requires additional hardware, but nothing my OS can’t handle on its own.

      • TSG_Asmodeus (he, him)@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        3 months ago

        I love Zowie mice because their shapes are incredible and they’re built like tanks. One of mine is 15 years old and I still use it for work.

      • Aatube@kbin.melroy.org
        link
        fedilink
        arrow-up
        4
        ·
        3 months ago

        Anker has a nice “vertical” mouse that has a wired variant. For keyboards I usually just check for an obscure Chinese brand

      • Fonzie!@ttrpg.network
        link
        fedilink
        arrow-up
        3
        ·
        edit-2
        3 months ago

        Logitech.

        G305 for a “standard” mouse
        MX Vertical for a vertical mouse
        Both are wireless with a dedicated dongle and run off AA batteries. I hope that’s acceptable.

        G332 or G432 for a headset with decent sound and mic (that even works well over hearing aides)

        Keyboard? I dunno, I went with a Das Keyboard Ultimate 4, I love my clickity clacky but it’s not a cheap recommendation

        They’ve all served me well for 6 or more years with the exception of the MX Vertical (2 years so far) and are all still spotless. None show any sign of wear or tear and do their job well.

        EDIT I see OP had bad experiences specifically with this brand. I’m sorry to see that, disregard my opinions, OP.

      • Strayce@lemmy.sdf.org
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        I picked up a wireless Cooler Master mouse on impulse for $20 from a bargain bin and it’s … Actually okay. The software doesn’t even need to stay running. You open the util, change the settings, close it, and that’s it. Downside is the cable… While it is technically USBC, they’ve done that thing where the port is recessed in a specifically shaped divot that only their cable will fit.

  • norimee@lemmy.world
    link
    fedilink
    arrow-up
    40
    ·
    3 months ago

    I hate this so much.
    My hp printer doesn’t do shit, if I’m not online and logged in to my hp account. For what if not for collecting datathey have no business collecting.

    No advice, just shared frustration.

  • utopiah@lemmy.world
    link
    fedilink
    arrow-up
    33
    ·
    edit-2
    3 months ago

    Buy open hardware with open source firmware.

    I’m typing this from a Corne-ish Zen and you can see my firmware (ZMK) with my keymap at https://github.com/Utopiah/zmk-config-zen-2/blob/main/config/corneish_zen.keymap#L27

    Nobody can touch this but me. No update can break it. Yet, it’s more feature rich than most keyboards.

    There are equivalents for most peripherals. It’s not cheap, usually even MORE expensive than already pricey ones like Logitech (I have an MX Vertical, still) but IMHO it’s worth it. It’s good right now, pragmatically speaking, but also morally speaking.

    I advise against swimming upstream, namely NOT buying hardware that have such enshitification practices because if they don’t do it today, they might tomorrow when there is more pressure from shareholders. Also by buying alternatives you are economically supporting people whom you believe are providing better solutions for yourself and others.

    PS: a gateway to such projects is https://crowdsupply.com which is a kind of KickStarter. I bought a dozen things there, all delivered and working.

      • utopiah@lemmy.world
        link
        fedilink
        arrow-up
        5
        ·
        edit-2
        3 months ago

        Happy to, it is a Corne-ish Zen (6 columns (3x6) / Rose Gold) that I bought as a group buy from https://splitkb.com , ordered in May 2022 and received in January 2023. I’ve been using it daily, at home and on the move, since.

        It’s not cheap but if you work hours a day on a computer, if you have pain in the hands or wrist as I did, finding the “right” keyboard for you, both ergonomically speaking and software wise, is worth every penny IMHO.

        They don’t have it anymore it seems but they have a lot of quality alternatives I’m sure.

        It looks like https://lowprokb.ca/products/corne-ish-zen?variant=42051226796196

      • utopiah@lemmy.world
        link
        fedilink
        arrow-up
        5
        ·
        edit-2
        3 months ago

        What I meant to say is that a lot of commercial keyboards are sold with some “customizable” they are. And it’s partly true, you have tool allowing to make some shortcut on popular OSes. It might be sufficient for some people … but it is NOT the same as putting your own firmware in it.

        I’m not advocating for a $300 keyboard over a $30 one, “just” for genuine customization. Some that doesn’t have arbitrary limitations from the manufacturer and doesn’t have support for only some OSes which in turns (well Windows and MacOS not to name them) also promote a consumer only with limited control options, as OP is saying about enshitification.

  • zod000@lemmy.ml
    link
    fedilink
    arrow-up
    23
    ·
    3 months ago

    Disclaimer: I’m a keyboard snob. I can’t think of a single good keyboard that even has software.

    I actually use Logitech for all my mice and trackballs, but I also haven’t installed Logitech’s junky software in a long time. Maybe I don’t know what I’m missing.

    • WeeScottishMan@sh.itjust.works
      link
      fedilink
      arrow-up
      8
      ·
      3 months ago

      Fellow keyboard snob here. Gotta say I love keyboard that use VIA/vial for software, It’s open source and can run in a browser without installation.

      Wooting keyboards also have the wooting configuration software that is also ran in a browser and is very good.

      Just hope one day they all get supported on firefox.

      • zod000@lemmy.ml
        link
        fedilink
        arrow-up
        2
        ·
        3 months ago

        I suppose technically any keyboard with a programmable controller could be considered to have software even if you don’t need to run, but I was thinking more along the lines of Logitech or Razer always memory resident garbage.

      • zod000@lemmy.ml
        link
        fedilink
        arrow-up
        3
        ·
        3 months ago

        While that keyboard isn’t for me, I’ll admit that look good and does in fact have software. Good counter point. Also, that software appears to just for reconfiguration of the layout and probably macros so I bet it doesn’t need to be run all the time, or even at all if you like the standard layout. That is how software for hardware should be done.

    • JackbyDev@programming.dev
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 months ago

      Can you help me solve keyboard chattering then please? I’ve got some from Massdrop from a few years back that are pretty unusable without program to dechatter/debounce them.

      • zod000@lemmy.ml
        link
        fedilink
        arrow-up
        2
        ·
        3 months ago

        If you have chattering, that is sadly a problem with the specific switch itself and the software has just been ignoring the issue. I don’t suppose the keyboard you’re using is hotswappable? If it is, just pull and replace those switches. If not, you either need to desolder the bad switches and resolder in replacements or stick with that software. I have had some consistently bad chattering issues with Gateron switches to the point that I completely avoid them as a manufacturer. So if you coincidentally are using switches from them and plan to replace them, I’d look for a different brand of switch.

        • JackbyDev@programming.dev
          link
          fedilink
          English
          arrow-up
          2
          ·
          3 months ago

          I’ll look more into it again someday. Once I found a program that effectively filtered it I stopped digging. But I think it’s Windows only. I don’t remember.

          The switches were HALO Clear or something like that.

          • zod000@lemmy.ml
            link
            fedilink
            arrow-up
            2
            ·
            3 months ago

            Well, if your keyboard is hotswappable and you have any spare switches, it could be a quick fix as long as you know which switches/keys are chattering and you have leftovers. I don’t know who (Mass)drop had actually manufacture the Halo Clear switches, it could be Gateron, but I don’t think they made that information public.

  • gon [he]@lemm.ee
    link
    fedilink
    arrow-up
    22
    ·
    3 months ago

    It’s unfortunate, really, but there’s only 1 good answer: vote with your wallet.

    Research before buying and be thorough. There are companies that don’t do this yet and you could build your own peripherals, there’s some nice DIY kits out there.

    Just don’t buy this crap. IMO the only way this’ll change is if it hurts them where they feel it.

  • Riskable@programming.dev
    link
    fedilink
    English
    arrow-up
    22
    ·
    3 months ago

    Just build your own keyboard. That’s what I did (and it turned out fantastic) 🤷

    Mice are much easier to deal with since there’s 500 million of them to choose from. Just pick a generic, no-name brand that doesn’t need drivers and you’re all set.

    Aside: Building a keyboard isn’t rocket science. It’s just a bit tedious (buy a kit). Unless you invent your own 3D printable keyboard switch and stabilizers from scratch then design an analog circuit board to work with them (also from scratch). Then it’s a bit more like rocket science 🤣

    • JackbyDev@programming.dev
      link
      fedilink
      English
      arrow-up
      6
      ·
      3 months ago

      Just build your own keyboard.

      Just build one, huh? It’s super simple and easy. Doesn’t require special tools or anything. No special skills. Surely it’s cheap too. 🙄

      Not hating on building your own keyboard at all, but it’s definitely not so simple as to suggest it like “just build one” lol.

      • trevor@lemmy.blahaj.zone
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        Seriously. I’m really into keyboards with QMK, but I buy prebuilt keyboards and mice that are capable of running it because if using QMK required me to solder something, I wouldn’t be able to. Soldering is a skill that most people don’t have.

        • Riskable@programming.dev
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 months ago

          You don’t have to solder if you use hot swap sockets for your switches. Even if you never plan to swap the switches the hot swap sockets mean you’ll never have to solder a thing 👍

        • JackbyDev@programming.dev
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 months ago

          What are some examples of mass produced ones (if any)? I’ve got some fancier ones but idk if there are normal ones that are easier to buy.

          • trevor@lemmy.blahaj.zone
            link
            fedilink
            English
            arrow-up
            1
            ·
            3 months ago

            I have the ZSA Moonlander and Voyager keyboards. I like them a lot.

            I also have the Ploopy Adept and Nano mice that also run QMK.

            I bought all of them preassembled. I’d love to know what other brands are out there that sell preassembled peripherals that can run open firmware.

      • wjrii@lemmy.world
        link
        fedilink
        arrow-up
        3
        ·
        3 months ago

        I use RP2040’s for all my homemade boards. Deeply satisfying, and one of the few DIY projects where you can come away feeling like you’ve got something absolutely as usable as a commercial offering.

        • cRazi_man@lemm.ee
          link
          fedilink
          arrow-up
          2
          ·
          3 months ago

          I’m keen to make a handwired macro board, but the learning curve of programming of QMK from scratch is not something I’m prepared to deal with right now.

          • wjrii@lemmy.world
            link
            fedilink
            arrow-up
            3
            ·
            3 months ago

            I use KMK, which doesn’t require compiling, but instead uses human readable Python, and now there is POG, which I’ve used on my last two and runs you through the process.

      • JackbyDev@programming.dev
        link
        fedilink
        English
        arrow-up
        2
        ·
        3 months ago

        I’ve had a kit for a gherkin for years but my soldering skills suck. It might be that my iron doesn’t get to the correct temp though. I have no idea. Every time I’ve soldered stuff it feels random what’s happening. It makes me wonder if the tip is not at a consistent temperature.

    • aaaaace@lemmy.blahaj.zone
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 months ago

      I’d like to find a small bluetooth keyboard with mechanical switches that I could use with both my.phone and my 2009 MBP running MX. I need stowable and chargeable with C.

      I have time, where would I find a kit for something like that?

    • scarabic@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      ·
      3 months ago

      At this point the suggestions are getting pretty out there. So far I’ve heard in this thread that I should switch to Linux, download this and that code from GitHub, build my own keyboard and design a circuit board for it.

      I think I’ll just take the adware.

      • Riskable@programming.dev
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 months ago

        Building your own keyboard is supposed to be fun. You do some research to figure out what you want. Maybe order some sample switches to try out, pick out a keycap set you like, and eventually settle on a kit.

        When you order your kit it’ll include a case, a top plate, and a circuit board. If you get one with hot swap sockets you will not have to solder anything. You can literally just press the switches in.

        Then when you’re done you screw everything together, put your keycaps on, and you have a working keyboard. Sometimes you have to flash the firmware as a final step but that’s not rocket science. You do not have to know how to program.

  • JTskulk@lemmy.world
    link
    fedilink
    English
    arrow-up
    17
    ·
    3 months ago

    Just don’t use the software lol. If it requires software to function, return it.

    • WhyJiffie@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      3
      ·
      3 months ago

      garbage advice lol

      the software has useful features, like reconfiguring buttons on your mouse. however lately all of them got to be enshittified with a login requirement.

      the real solution is to not buy their shit, or to keep buying used hardware for which decent software configurator is still available

        • WhyJiffie@sh.itjust.works
          link
          fedilink
          English
          arrow-up
          1
          ·
          3 months ago

          to not buy the new one. but if I have already bought it, before it was enshittified even, I don’t want to buy a new one to be able to reconfigure it unless absolutely necessary

  • themeatbridge@lemmy.world
    link
    fedilink
    arrow-up
    16
    ·
    3 months ago

    “The company to which I’ve always given my money because I trusted them to make good products has started taking advantage of my trust and is producing shitty products. How do I avoid this?”

    Stop buying their products the moment they stop making good ones.

    I feel your frustration, but I think you already knew the answer. Any workaround or jailbreak or open source firmware update would just be avoiding the problem, not fixing it. Stop buying Logitech products.

    • MudMan@fedia.io
      link
      fedilink
      arrow-up
      9
      ·
      3 months ago

      Yeah, I’d like to know the specifics, too. My Logi mouse still uses the same application (although they did update terms recently) and while they’ve added some AI shovelware to it the mouse stil remembers its shortcuts with that thing off and I haven’t noticed any changes to how the application is put together.

      It’s entirely possible the application is a Chromium-based browser thing, but in any case it still doesn’t require a login (although it does support one) and it will run offline.

      Don’t get me wrong, Logi’s approach to this, along with a lot of other hardware manufacturers, sucks really bad. I do appreciate Microsoft, of all people, recently starting to standardize RGB controls, at least. It’s still wonky and interacts weirdly with some third party software, but it’s a start. I don’t need twenty different apps to keep glowy lights and saved shortcuts going.

        • MudMan@fedia.io
          link
          fedilink
          arrow-up
          6
          ·
          3 months ago

          Oh, cool. My current device uses Logitech Options+, which is not the same as the old G Hub and is not the same as what you’re describing.

          Which honestly, before we get into the mandatory login and everything else, begs the question… why does Logitech need three different multi-device software hubs? What the hell?

          It’s not (just) that manufacturers are trying to mine all this bloatware for data, it’s that most of them are absolutely terrible at making software in the first place.

    • Godort@lemm.ee
      link
      fedilink
      arrow-up
      4
      ·
      3 months ago

      Me either. I have a G502 and I have the G Hub app to control the features(DPI, button assignments, RGB), but I’ve never needed an account to use it.

      • Clay_pidgin@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        14
        ·
        3 months ago

        I use my 602 (the wireless one) on linux with an open-source mouse app called Piper. Does everything GHub can do - at least as far as my needs go.

          • Serialchemist@ttrpg.network
            link
            fedilink
            arrow-up
            1
            ·
            3 months ago

            G Hub is an open source controller for GPU/CPU.

            My ASUS Republic of Gamers laptop constantly BSOD’d with the issue being related to Asus’s proprietary “Armoury Crate” suite of applications. These applications are terrible, buggy bloatware.

            Removing all traces of “Armoury Crate” from my system and using G Hub to replace it ended the BSODs I was receiving without sacrificing any functionality.

      • Fonzie!@ttrpg.network
        link
        fedilink
        arrow-up
        3
        ·
        3 months ago

        My G503 started requiring the Windows app to set any other RGB than rainbow patterns.

        I had it set to off, it used to store on the mouse, now I need to install and run Windows to have it not flashbang me.

        I used black tape. I don’t recommend this dumb thing to anyone, anymore.

        • Godort@lemm.ee
          link
          fedilink
          arrow-up
          4
          ·
          3 months ago

          That is still an option, but there is a tradeoff. There is a button in the software to enable on-board memory mode.

          You lose all your key assignment controls and fine-tuned DPI settings, but it stores on the device. If you want to have those features available, the mouse needs some software on the PC to talk to for more fine-grained control.

          • Fonzie!@ttrpg.network
            link
            fedilink
            arrow-up
            2
            ·
            3 months ago

            That’s the thing, I used to be able to set profiles, set what the buttons do as well as the DPI in each profile and their colour, and it used to store in memory.

            They removed it. You need this application for it, now. Or think it makes sense all of this can’t be stored in memory. Point is still that the only colour setting without this is bright rainbow patterns.

    • JackbyDev@programming.dev
      link
      fedilink
      English
      arrow-up
      2
      ·
      3 months ago

      It may be possible it has features you don’t know about that are only enabled with the software. I have a Logitech mouse but only download the software because there was a macro fix for a broken clicker.

      • orrk@lemmy.world
        link
        fedilink
        arrow-up
        13
        ·
        3 months ago

        ok, I’m sorry that you are upset that in a closed system like Microsoft you often don’t have a choice with organizations ramming their enshitification into your user experience. but some stupid hate against people who have been working to give you an alternative is just not ok.

        • drphungky@lemmy.world
          link
          fedilink
          English
          arrow-up
          8
          ·
          3 months ago

          It’s worth noting that not only did I not have to create this meme, I didn’t have to Google that hard to find it.

          • ipkpjersi@lemmy.ml
            link
            fedilink
            arrow-up
            7
            ·
            3 months ago

            Did you ever think that you hate Linux because that’s what you have decided you are going to do, and not because you should and not because people are making you?

            • Baaahb@feddit.nl
              link
              fedilink
              English
              arrow-up
              3
              ·
              3 months ago

              The blind egotism and arrogance of Linux users really is quite twatish. You guys are just insufferable. Being right doesnt make you less insufferable.

              Sent from Linux

              • ipkpjersi@lemmy.ml
                link
                fedilink
                arrow-up
                4
                ·
                3 months ago

                You are now resorting to personal attacks (which is against the rules) yet you are blaming Linux users for… using Linux? Suggesting it as a free alternative that people can try out at any time?

                I don’t get it.

                • Baaahb@feddit.nl
                  link
                  fedilink
                  English
                  arrow-up
                  2
                  ·
                  edit-2
                  3 months ago

                  I’m not the angry autist that started the argument. He is indeed an angry autist. Doesnt change that he has at least one valid point. He is a dick though.

                  That said, I agree with the initial sentiment he expressed, and including myself in it. The fact is there is a perception that Linux is complicated, and we aren’t helping ourselves, since we dont explain shit.

                  Linux does not solve OPs problem. Telling them to use Linux does not help them at all because its so far from how to actually get what they want and introduces so many new problems that its laughable.

                  The fact that using Linux allows them to find workarounds to the specific problems is not a solution in and of itself, and holy shit are there still usability problems with Linux if you start doing anything slightly complicated, which it seems like OP is.

                  Linux people be like:

                  1. Draw a circle.
                  2. Draw the rest of the owl
          • michaelmrose@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            3 months ago

            Maybe if you hate things because people recommend them instead of what they are good or bad for then you are ignorant

  • dubyakay@lemmy.ca
    link
    fedilink
    arrow-up
    14
    ·
    3 months ago

    I think the mice and keyboard requiring “Chrome” is actually due to WebHID. WebHID is only supported in Chromium browsers. Now here’s the fun part, this thread has VIA mentioned a couple times and even though VIA/QMK/ZMK are FOSS, the usevia.app website requires a, you guessed it, WebHID capable browser.

    That said, don’t use Logitech keyboards. Sell it to a sucker on local and buy any of the above compatible keyboards instead. Drop CSTM, Luminkey, Keychron, Akko, QK NEO, CK Bakaneko, there’s probably couple more that are affordable and quality. Just don’t fall for GMMK, Ducky and other pseudo-gaming crap. Also visit [email protected] and ask questions.

    Not sure about your trackball problem.

    • tankplanker@lemmy.world
      link
      fedilink
      arrow-up
      4
      ·
      3 months ago

      If it runs QMK I would port to vial over via any day of the week, cannot stand via. Granted I need to run the app when I want to adjust the key map (and only then), but it removes the need for WebHID or any similar problems. I have been able to replace my custom mapping and macros then compiling my own custom QMK firmware and uploading it to the keyboard workflow with live editing of the map and macros.

  • Semi-Hemi-Lemmygod@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    ·
    3 months ago

    Find a mouse and keyboard you like and buy 5-10 of them. Put them in heavy duty ziploc bags with a few dessicant packets and store them in your freezer.

  • infinitevalence@discuss.online
    link
    fedilink
    English
    arrow-up
    9
    ·
    3 months ago

    Simple answer is stop buying products that require OEM software to function or an app.

    Keyboards with QMK/VIA support are open and configurable on nearly any OS and for nearly any OS.

    Some mice are even QMK/VIA enabled.

    Mice are harder so checking for openrgb support is a good idea as well as mice that can be configured and operated without software.

    • NuXCOM_90Percent@lemmy.zip
      link
      fedilink
      arrow-up
      3
      ·
      3 months ago

      Are there any good resources for qmk/via mice? Mostly can only find a few that feel like they are, at best, proof of concepts and more likely just outright predatory scams to cash in on people who want to spend money.

      • Piece_Maker@feddit.uk
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        3 months ago

        Ploopy mice are a real thing and run QMK. I have their Classic trackball and it’s an absolute beast

        • trevor@lemmy.blahaj.zone
          link
          fedilink
          English
          arrow-up
          2
          ·
          3 months ago

          +1 for Ploopy mice. I have the Ploopy Adept, and I’ll never go back to another mouse. They mostly make trackballs, but they do have a “regular” mouse if trackballs aren’t your thing.

          The biggest problem with Ploopy is that they only seem to make mice for people with bigger hands, so if that’s not you, you’re kind of screwed :/

          • Piece_Maker@feddit.uk
            link
            fedilink
            English
            arrow-up
            1
            ·
            3 months ago

            I’m really curious to see what their regular mouse is like purely so I can recommend it to others (The amount of people I show my Classic to and they’re immediately put off because it’s a ball not a rodent is crazy). Wish there were more to choose from as well but I’m glad at least someone is doing it!