prafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 2 months agoTech Supportsh.itjust.worksimagemessage-square67linkfedilinkarrow-up1880
arrow-up1880imageTech Supportsh.itjust.worksprafeuriz@sh.itjust.works to Comic Strips@lemmy.world · 2 months agomessage-square67linkfedilink
minus-squareLibertyLizard@slrpnk.netlinkfedilinkarrow-up33·2 months agoMe every time I call tech support. I feel so stupid.
minus-squareaudaxdreik@pawb.sociallinkfedilinkEnglisharrow-up50·2 months agoAs someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.
minus-squarebaines@piefed.sociallinkfedilinkEnglisharrow-up15·2 months agounless it’s so dumb it’s not obvious i learned no question is too stupid and yes it must be plugged in to work
minus-squarethejml@sh.itjust.workslinkfedilinkarrow-up14·2 months agoMy favorite question to ask callers when I worked phone support: “What happens when you push the power button” I got so many “wait, theres a power button?!” replies. And a few <click, whurrrr> “Uhh, i’ll call you back if i have anything else”.
minus-squarePasserby6497@lemmy.worldlinkfedilinkEnglisharrow-up6·2 months ago“Oh, I’ve lost power due to a storm, is that important?” (╯°□°)╯︵ ┻━┻
Me every time I call tech support. I feel so stupid.
As someone who formerly worked phone support, let me assure you we love the dumb, easy ones. Everyone wants an easy win and bonus when it kicks you to the back of the call queue.
unless it’s so dumb it’s not obvious
i learned no question is too stupid
and yes it must be plugged in to work
My favorite question to ask callers when I worked phone support: “What happens when you push the power button”
I got so many “wait, theres a power button?!” replies. And a few <click, whurrrr> “Uhh, i’ll call you back if i have anything else”.
“Oh, I’ve lost power due to a storm, is that important?”
(╯°□°)╯︵ ┻━┻