You must log in or register to comment.
My right-out-of-warranty Logitech M590 mouse lost its pairing to its USB-receiver upon booting up Windows after using the mouse in Linux for weeks out-of-warranty. I bought another one, and that too did the same the first time I booted up Windows after the warranty had expired.
Finally I searched the issue, and it’s normal. I had to install a non-default Logitech software in Windows and re-pair the apparently broken mice to their receivers. Both mice work again, except the older one’s left button is acting up a bit.
A non-asshole company would have notified me “Your mouse receiver needs an update that requires re-pairing the connection manually. Do you want to continue the update?”. And why the hell would a mouse receiver need an update when the warranty ends?
Obviously the purpose is to make the mouse appear broken with plausible deniability and bluff the customer into buying a new mouse.
This is known as programmed obsolescence.
Jumping on the Logitech hardware trashing. Bought two G613 keyboards in the past couple years. Each one failed shortly after the 1 year warranty period. Both had the same double pressing chatter issue. I’ve been avoiding their mice for a while due to double clicking problems.
As a peripherals enthusiasts (i own a dozen keyboards about 50 mice and have used about two dozen different audio solutions), they’re hardware sucks ass, the only mouse they have that’s kind of worth getting is the gpx (which is hella overpriced), they have no good keyboards or headsets/headphones, their mics and webcams are painfully mediocre
Even their hardware is suffering.
I moved to a knockoff trackball (Nulea) that’s considerably better so far, simply because I went through two trackballs in three years.
Yeah, I used to have a pair of logitech G35 headphones and they were the best headphones I’ve ever had. When they eventually broke I replaced them with the newer G635 and they’re so much worse. I can’t even use the buttons on them because they don’t send any keycode at all before being initialized by the software which is windows only
Was it the switches on the right/left mouse button? That’s usually my failure point.
With my G604, the rubber sheet on top of the mouse comes loose after 2 years or so. Started again yesterday. Once it starts to disintegrate, I’ll just leave Logitech behind for good.
Are there any hardware manufacturers who write good software?
It depends what you call good, but Apple software is usually good, if you agree with their overall approach and philosophy of walled garden.
People always say this but I find their software really annoying to use.
In terms of hardware: The Apple trackpad is fucking amazing. The Apple Magic Mouse is just fucked.
Their hardware is also garbage. My MX Anywhere 3 lasted only two years. I had no brand Chinese mice that lasted longer.
sweats in 1 yr 10 mos of ownership What happened to it?
Capitalism happened. Designed to fail.
EVGA hardware sucks balls
Corsair hardware sucks balls
Razor hardware sucks balls
Logitech hardware sucks balls
Oddly enough, the only mouse that I’ve NEVER had issues with is a 5$ chinese MMO mouse with zero software or ‘fancy crap’ embedded. It just works. That mouse is now $50 for some reason.
Definitely capitalism. These companies are under constant pressure from shareholders to increase profits year over year.
Once they can’t increase profits by growing the market share anymore, they increase it by making their products shittier.
I have to say i own a decent amount of Corsair hardware (kb+m, RAM, SSD and PSU), and none has ever given me an issue. Most of it I got a few years back so maybe that was before they declined?
Compared to Razer, where I’ve owned 3 mice and all of them failed one way or another. Decent keyboards though.
FYI many of Corsair’s PSUs are just their branding slapped on a different company’s part (made for them obviously), so some are okay to good, and some are trash
Edit: To be clear I use a ton of Corsair products (RAM, AiO, KB+M, Case, Fans) so not shitting on them, though their software is absolute dog shit tier. iCue will randomly disappear from my system every so often, only for all the files to still be there…but no executable.
Most of their products are produced in places like China but their RAM is still produced in Taiwan and high quality
Yes I did a decent amount of research on their PSUs, I managed to get one with a pretty solid reputation.
And I’m on Linux and use a community made software suite called CKB-Next, so I haven’t had to deal with iCue in a couple years thankfully
Have to disagree on EVGA. I’ve purchased a lot of their hardware and any time I had an issue their support and RMAs were great. I’m really sad they got out of the video card business.
You disagree that they have hardware issues because they handled your return well when you had… hardware issues?
I have had probably 5 of their video cards and 4 or 5 of their power supplies. I’ve had one video card die a month before the 3 year warranty was up, and they sent me a much more powerful card as a replacement. That’s good service.
I’ve had one power supply die and they cross shipped me a replacement, had it 3 days later.
Nothing is bulletproof, components fail. It’s how the company handles it that matters, to me.
That means they have good customer service, but surely you see that every example is more data for the OPs claim that the hardware isn’t up to snuff yeah?
