I have had probably 5 of their video cards and 4 or 5 of their power supplies. I’ve had one video card die a month before the 3 year warranty was up, and they sent me a much more powerful card as a replacement. That’s good service.
I’ve had one power supply die and they cross shipped me a replacement, had it 3 days later.
Nothing is bulletproof, components fail. It’s how the company handles it that matters, to me.
That means they have good customer service, but surely you see that every example is more data for the OPs claim that the hardware isn’t up to snuff yeah?
I have had probably 5 of their video cards and 4 or 5 of their power supplies. I’ve had one video card die a month before the 3 year warranty was up, and they sent me a much more powerful card as a replacement. That’s good service.
I’ve had one power supply die and they cross shipped me a replacement, had it 3 days later.
Nothing is bulletproof, components fail. It’s how the company handles it that matters, to me.
That means they have good customer service, but surely you see that every example is more data for the OPs claim that the hardware isn’t up to snuff yeah?