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Joined 2 years ago
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Cake day: December 26th, 2023

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  • Because they have the money that pays your salary.

    Customer service was part of a social contract. “You make me feel important, and I will spend more money at your establishment.”

    That contract was broken a long time ago and now it’s overworked, underpaid staff picking up lettuce off the floor because they’ll get fired if they throw it out and Karen recording the new cashier because she miscounted her change.