• QuarterSwede@lemmy.world
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    2 months ago

    EV only vehicle manufacturers are not doing a great job on the servicing side of the business with months wait times. Robison is up to 6 mo right now. That’s unacceptable when your AC fails. This is where the large manufacturers have the upper hand, if they can ever get it together and make 1) vehicles that aren’t a 2nd mortgage and 2) cheaper to repair.

    A rear quarter panel on a Rivian R1S is $20K+ as the entire side of the vehicle has to come off to get to it. Rivian only sells the quarter panel with the entire side. You can’t just get the rear quarter panel. Absolutely insane engineering.

    • grue@lemmy.world
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      2 months ago

      It shouldn’t be up to manufacturers to monopolize servicing their products in the first place!

    • Nougat@fedia.io
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      2 months ago

      Rivian only sells the quarter panel with the entire side. You can’t just get the rear quarter panel.

      Volkswagen did this with the Fox in the 80s. The whole side from the A pillar to the taillight, roof to rocker, was one piece. And to add insult to injury, they shipped them bare. 100% of them required repair by the body shop before putting on the car.

    • quixotic120@lemmy.world
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      2 months ago

      They’re following the model of the tech industry, which makes sense because there’s a lot of crossover there

      I fixed an acer laptop yesterday. It was a gaming one, like a $700 laptop. Wouldn’t turn on. Acer said the motherboard had to be replaced. When I got it I found a blown capacitor shorting the main power rail, replaced it, and it works fine now. A part that costs like 3 cents in bulk. Repair was roughly 45 minutes including diagnosis.

      For this one a motherboard swap isn’t the end of the world but the additional point is that for many of modern laptops and for all phones this results in a superior repair. This laptop in particular had removable nvme storage but tons of laptops have the ssd soldered directly to the motherboard so swapping the motherboard means you lose all your data. No one ever has backups lmao

      But acer, apple, Lenovo, hp, etc all do this. It’s much easier to train their techs to just do board swaps, it’s much more lucrative to make repairs a several hundred dollar endeavor instead of the pennys it would cost to replace passives or basic ics, etc. they then send the “junk” boards off to the manufacturing depot in sea to actually get fixed and then sell them again as refurbished