I had one where yes everything was plugged in but… The power strips never plugged into the wall… They were just plugged into each other.
That one turned out to be an annoying bit of cable management that I wouldn’t have had to do if they would have just left things alone and let me handle the original ticket
“Did you make sure it’s plugged in?”
“Of course I did! Do you think I’m an idiot?”
“You mind just checking for me real quick?”
“…”
“Sir?”
“Never mind, it’s working now.”
I had one where yes everything was plugged in but… The power strips never plugged into the wall… They were just plugged into each other.
That one turned out to be an annoying bit of cable management that I wouldn’t have had to do if they would have just left things alone and let me handle the original ticket
Never ask if it’s plugged in. Always ask them to unplug it and plug it in again. That way they don’t feel condescended to.
That’s a good tip!
I’ve unironically had this happen to me, same friend, twice.
They had the audacity to blame me, despite being generous enough to perform some basic maintenance and performance enhancements.
Then when they got home, forgot to plug it back in.
I’ve done it before, although I figured it out before asking for help. We all do dumb stuff sometimes. Just admit it and don’t be a jerk about it!
I mean sometimes a plug comes loose, its bad but a easy fix.
Selfcheck if you’re an idiot.
Btw, be friendlier with your supporters.