• ChonkyOwlbear@lemmy.world
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    3 months ago

    One of my favorite examples of the difficulty in idiot-proofing things comes from a national park ranger talking about the difficulty of designing a bear-proof garbage can. He said “There is considerable overlap between the smartest bears and the dumbest humans.”

    • Darkassassin07@lemmy.ca
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      3 months ago

      Lmao, yeah… You can make a can so secured a bear definitely won’t get in; but will people go to the effort to use it then?

      Definitely some overlap there.

      • CanadaPlus@lemmy.sdf.org
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        3 months ago

        And I think that hits on the truth, which makes this less “iamverysmart”. It’s not that the tourists are dumb, it’s that they’re new and not willing to pay much attention to things like trash can design. 1% of a normal person’s attention presents a lot like a really dumb person.

        • ikidd@lemmy.world
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          3 months ago

          Is it 1%? Maybe when they first try to open it they’re distracted But when doesn’t open and now they’re concentrating on the problem and still fail, then we have to kinda own up to the fact that a lot of people aren’t smarter than a bear.

          • CanadaPlus@lemmy.sdf.org
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            3 months ago

            I think if they can score 100 on an IQ test, they can figure out any reasonable trash can eventually, assuming the moving parts are visible. Many people would rather just litter.

            • affiliate@lemmy.world
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              3 months ago

              i’m not really sure what IQ has to do with this. it was originally designed to measure people’s proficiency in school. it was not designed to be a general measure of intelligence. that was something that was co opted by eugenicists.

              here’s a quote from Simon Bidet, the original creator of the IQ test, about his thoughts on the eugenicists using his test:

              Finally, when Binet did become aware of the “foreign ideas being grafted on his instrument” he condemned those who with ‘brutal pessimism’ and ‘deplorable verdicts’ were promoting the concept of intelligence as a single, unitary construct.

              you can read more about this stuff on his wikipedia page. (the quote is from wikipedia)

              even to this day, there is quite a bit of doubt as to how accurately IQ measures “general intelligence”

    • Fermion@feddit.nl
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      3 months ago

      A bear has time and motivation to keep trying over and over again to get into the garbage. People are generally much less determined to figure it out.

      • Carnelian@lemmy.world
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        3 months ago

        I used to see people charitably, much like you do, until very recently. After witnessing for myself people staring into the sun and injuring themselves after being repeatedly warned, I now realize there are a substantial number of people who simply have rocks clattering around inside their skulls instead of brains

  • Semi-Hemi-Lemmygod@lemmy.world
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    3 months ago

    One of the things I like most about my customer-facing technical role is that users find the craziest bugs. My favorite is a bug in a chat program that would keep channels from rendering and crash the client. The only clue I got was “it seems to be affecting channels used by HR more than other departments, but it’s spreading.”

    Turns out the rendering engine couldn’t handle a post that was an emoji followed by a newline and then another emoji. So when the HR team posted this, meaning “hair on fire” it broke things:

    🔥
    😬
    
    • witx@lemmy.sdf.org
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      3 months ago

      Gotta love user reported bugs. I had one that reported a product of ours crashed only on Mondays. We spent a total of 5 minutes thinking of a cause and appointed customer support for a Friday morning. Lo and behold the app still crashed.

      In this case the app only crashed on Mondays… because that’s when this user actually used the application

  • MystikIncarnate@lemmy.ca
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    3 months ago

    The act of someone sitting at a brand new Mac, with a never-before-used interface, and immediately clicking the computer icon to drag it to the trash, is such a powerful image for me.

    The statement of, “this is what I think of this computer” is so strong, because I have to believe that whomever did that must have been a tech person to be at the event; but perhaps they just thought it was a shortcut and didn’t like shortcuts on their desktop so they tried to remove it? Like, you can do this with Windows… Because the computer object (in Explorer) is immutable, and any reference to it is simply a link to that object.

    I prefer the thought of them just being like “this computer is trash” and doing that, and causing the system to crash.

    • limelight79@lemm.ee
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      3 months ago

      I think it’s more like they thought they were supposed to do that. I’m guessing they had no idea what to do, and putting an object in trash or recycle is something everyone understands, so that’s what their brain told them to do.

  • dumbass@lemy.lol
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    3 months ago

    Game makers should hire me to test their maps, if there’s a spot where I can get 100% stuck no matter what, you bet your shiny metal ass I’ll find it.

  • cmg@infosec.pub
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    3 months ago

    The closest I ever got to this story was working help desk in 1996. A user called up saying they had deleted the Internet.

    Took me a while to understand he dragged “the Internet” to the recycle bin on the desktop.

    • SergeYSDT@lemmy.world
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      3 months ago

      Yes! I remember this happening a lot, and I could never really truly understand the thought process behind it! But the thing is, this is still happening today, just in different context, and it’s still equally as baffling!

        • hydroptic@sopuli.xyz
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          3 months ago

          It was an actual icon:

          (found the image here https://mastodon.social/@benjedwards/11031604817437112)

          I don’t remember what it did though. I think it wasn’t the browser, and I have a vague memory it wasn’t for dial up either, but my memory’s shit so I personally wouldn’t trust me on that

          Edit: had to look this up, it was IE. I think I didn’t remember it because I never really used IE since I started off with NCSA Mosaic and then Netscape