I was working on an enterprise web application, there was a legacy system that everyone hated and we replaced it with a more modern one.
We got a ticket from our PO to introduce a 30 sec delay to one of our buttons. It sounded insane, but he explained that L1 support got too many calls and emails where users thought said button was broken.
It wasn’t, they were just used to having to wait up to 5 minutes for it to finish doing its thing, so they didn’t notice when it did it instantly.
We gradually removed that delay, 10 seconds each month, and our users were very happy.
I dislike Mastodon for the same reason I dislike Twitter. It seems to me like it’s more centered around individual people and what they share rather than building multiple communities around multiple things that interests me.
Sure, I can craft my own community, but then I have a feed where I only encounter posts from the same people, and chances are, opinions that I already agree with. It’s not as easy to switch from a tv show to programming, for example. Yes, hashtags exist but they don’t even come close to communities on Lemmy.
The worst part are the types of posts that only reiterate how stupid “the other side” is without seriously trying to understand their arguments. This is not only true about politics but many other topics as well.