The handover marks the end of a 13-year licence for Smart DCC, a subsidiary of Capita, after years of spiralling costs and delays
    • whatthey@feddit.ukEnglish
      9·
      1 day ago

      It’s out of the hands of Capita, if anything that sounds like a really good thing.

      Into the hands of a non-profit? Another reason to celebrate.

      Maybe someone more in the know can correct but it seems like the whole point of Capita has been to extort and strongarm as much money out of the public purse as possible to create a barely functional service.

      I don’t trust that idiotic company TrustPilot, but when your company - Capita - is getting basically all 1 star reviews in website practically built for companies to game the system and astroturf - you know you’re in trouble.