reallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 9 days agoAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netimagemessage-square65fedilinkarrow-up1445
arrow-up1445imageAmazon's system marked an item I returned a year ago as not received and charged me for this return, but the chat bot already knew they had received it.slrpnk.netreallykindasorta@slrpnk.net to Mildly Infuriating@lemmy.worldEnglish · 9 days agomessage-square65fedilink
minus-squaremilicent_bystandr@lemm.eelinkfedilinkEnglisharrow-up49·9 days agoIn this case, “it looks like we received it” sounds like typical AI choosing a response that sounds right with no attention to its meaning.
minus-squarejonne@infosec.publinkfedilinkEnglisharrow-up18·9 days agoYep, I doubt the chatbot has direct access to the inventory.
In this case, “it looks like we received it” sounds like typical AI choosing a response that sounds right with no attention to its meaning.
Yep, I doubt the chatbot has direct access to the inventory.