I don’t typically have this issue at Walmart at least. Their self checkout is smooth and effective these days.
That said I still don’t use it, because it’s still shifting work to me without giving me compensation for it. If I got a discount for using the self checkout, sure, but I don’t. So I’ll keep using manned registers.
This is such a weird mentality to me. You don’t get compensated for waiting in line either. Would you really rather stand in line than do self-checkout? Even if it were faster? Doesn’t everyone always say “time is money?” Then you’d be robbing yourself if you don’t pick the fastest option.
Edit: I always pick the fastest option. The less time spent shopping, the better. But then, I’ve never really had bad experiences with self-checkout, so I’m sure I’m a bit biased.
I will say one time I placed a big box to the right of the scanner then scanned it, but the machine vision system had already decided I was trying to sneak that box past the scanning area and flagged me as a potential shoplifter, despite having scanned the item before the vision based anti-theft flagged things and shut down the isle. So Walmart’s anti-theft still does flip out on occasion.
Certainly better than the days when every other item would do “unexpected item in bagging area”, but still can be obnoxious and the employee acts so suspicious when you trigger it.
Between having about 10x self checkout as manned checkouts, and some bad bagging experiences, I strongly lean toward self checkout, at least if I have a reasonably small amount of stuff. Larger orders I do the “load my car” which is supreme laziness for me and most work from the employees, but don’t trust them with perishables and produce.
I don’t typically have this issue at Walmart at least. Their self checkout is smooth and effective these days.
That said I still don’t use it, because it’s still shifting work to me without giving me compensation for it. If I got a discount for using the self checkout, sure, but I don’t. So I’ll keep using manned registers.
This is such a weird mentality to me. You don’t get compensated for waiting in line either. Would you really rather stand in line than do self-checkout? Even if it were faster? Doesn’t everyone always say “time is money?” Then you’d be robbing yourself if you don’t pick the fastest option.
Edit: I always pick the fastest option. The less time spent shopping, the better. But then, I’ve never really had bad experiences with self-checkout, so I’m sure I’m a bit biased.
I will say one time I placed a big box to the right of the scanner then scanned it, but the machine vision system had already decided I was trying to sneak that box past the scanning area and flagged me as a potential shoplifter, despite having scanned the item before the vision based anti-theft flagged things and shut down the isle. So Walmart’s anti-theft still does flip out on occasion.
Certainly better than the days when every other item would do “unexpected item in bagging area”, but still can be obnoxious and the employee acts so suspicious when you trigger it.
Between having about 10x self checkout as manned checkouts, and some bad bagging experiences, I strongly lean toward self checkout, at least if I have a reasonably small amount of stuff. Larger orders I do the “load my car” which is supreme laziness for me and most work from the employees, but don’t trust them with perishables and produce.