Out of date tbh - It’s never a labyrinthine phone tree anymore, it’s a “natural speech” based menu that can never help with more than the most basic inquiries like “how much is my bill?” and still stubbornly refuses to put you in the queue for a real person.
The key word is “disorder” though.
Everyone experiences anxiety from time to time, just like everyone has minor bouts of depression or invasive compulsions. Some non-disordered might even still experience them often.
Not everyone experiences these feelings pervasively to a degree it prevents them from socioeconomic success (making friends, going outside, finding and keeping a job, etc).