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Joined 1 year ago
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Cake day: June 12th, 2023

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  • I’d have to see that in action before I pass judgement but given LLMs predilection for hallucination and the vagaries of how humans report tech faults I would be surprised if it was significantly more accurate or effective than a human. After all if its working out if there’s a known issue then essentially its not much beyond a script at that point and in that case do you want to trade the unpredictability of what an LLM might recommend vs something (human or otherwise) that will follow the script?

    Even if an LLM were an effective level 0 helpdesk it would still need to overcome the user’s cultural expectation (in many places) that they can pick up the phone and speak to somebody about their problem. Having done that job a long long time ago, diagnosing tech problems for people who don’t understand tech can be a fairly complex process. You have to work through their lack of understanding, lack of technical language. You sometimes have to pick up on cues in their hesitations, frustrated tone of voice etc.

    I’m sure an LLM could synthesis that experience 80% of the time, but depending on the tech you’re dealing with you could be missing some pretty major stuff in the 20%, especially if an LLM gives bad instructions, or closes without raising it etc. So you then need to pay someone to monitor the LLM and watch what its doing - at which point you’ve hired your level 1 tech again anyway.










  • That I don’t know, though my perspective is that’s up to them to work out and as Pākehā i’ll have to learn how to negotiate that relationship if/when it ever happens.

    That’s not a position i’ve always held, but over the years as i’ve read books like ‘Bury My Heart at Wounded Knee’ and other stories about the dispossession of indigenous people i’ve come to a much more complicated understanding of the price that was paid for the privilege I enjoy. It’s uncomfortable, but that’s a minor inconvenience compared to the cost others paid.





  • Its really not that impossible to tell. There’s loads of work done over years by historians and lawyers that have helped to bring understanding to the document.

    Bear in mind a treaty is effectively a contract, and the Te Reo version was the one signed by the vast majority of Iwi. And even if they had signed both, my non-lawyer understanding is that international falls on the side of the one in the indigenous language in situations like this.

    So, now its 2024, the agreement has to be interpreted to come across into English law language norms; and understanding of historical context and meanings of terms matters, that’s why its a bit fuzzy but that’s just the way it is. Act saying its not clear is more a sign that they reject the consensus that has emerged among experts than that there is no clarity.

    The principles were clarified. Act just disagree with them so want to change the principles. Partly that’s libertarian principle, but its also just race baiting electioneering. Changing the principles to what Act wants might remove ambiguity and make it clear but its done unilaterally and effectively reneges on the Crown’s commitment to the treaty.

    If you want to know why Maori might be angry about that, try telling your bank you have changed your understanding of your responsibilities on a loan document and won’t be meeting their expectations anymore.


  • Its not just more jobs for more money over in Aus; working conditions are much much better over there thanks to their union movements maintaining influence while ours were deliberately undermined by the 80s “Labour” government, then the 90s National governments.

    The fair pay act which Nactional Fist are scrapping would have finally started to bring the balance back into employment negotiations - and while some of it would have been to cause pay to go up, a lot of the focus would have been on ensuring consistent work conditions across industries.

    Alas that’s gone now and the gap between us & Aus will just continue to grow.