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Joined 1 year ago
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Cake day: July 2nd, 2023

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  • It used to work at Apple tech support like a decade ago. I know bc I worked IT and our little program gave us a heads up about A: how long people had waited in cue and B: if they had cussed a.k.a were angry. When angry customers got to me there’d be a little angry emoji on the screen lol and those customers still tended to be cussing when I picked up. Anyway, I was always told that was how you skip cue and confirmed bc on days where the average wait time for a cx was say 20 minutes I’d get angry cussers that had only been in line for a few minutes. On the flip side I can confirm this doesn’t skip cue for Verizon (noticeably) as I’ve cussed that robot 10 times to no avail. Dmv doesn’t care either, but Apple once did.


  • Yep, also an easier way to explore/sign up and filter instances and their different pages. I’m new and have no idea what I’m doing regarding that. So far I’m just signing up to instances and hoping new interesting stuff appears on my page… I’m on Lemmy.world as I assume we all are, how do I view the different pages on this instance or is it all just in a singular feed?