• disguy_ovahea@lemmy.world
    link
    fedilink
    English
    arrow-up
    9
    ·
    edit-2
    25 days ago

    That’s simply not true. Apple still has the same one year limited warranty they had when iPods were released. Steve Jobs justified the higher premium because you were getting “the store in the box,” referring to the in-store troubleshooting and educational support at no extra cost.

    Source: worked for Apple for over a decade

      • rowdyrockets@lemm.ee
        link
        fedilink
        English
        arrow-up
        6
        ·
        25 days ago

        Yeah that’s what they said. You’re the one who said lifetime, which was never true.

      • psud@aussie.zone
        link
        fedilink
        English
        arrow-up
        1
        ·
        24 days ago

        When did Apple have lifetime warranties? I tried to search but Wikipedia doesn’t seem to think their warranties are notable and Apple pollutes web searches with current support articles (2 years on their phones in Australia, due to local consumer law)

      • disguy_ovahea@lemmy.world
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        23 days ago

        It means support and education at no cost. Troubleshooting and diagnostics are free at the Genius Bar. You only pay if hardware is replaced out of warranty. Free device and software education classes are available all day.