we appear to be the first to write up the outrage coherently too. much thanks to the illustrious @self

  • Avatar_of_Self@lemmy.world
    link
    fedilink
    English
    arrow-up
    2
    ·
    edit-2
    4 months ago

    MS will send your mail straight to spam if you do not set up your domain keys and DMARC in DNS correctly and do not have a reject or quarantine RUA or the email(s) in your RUA bounce.

    Sometimes you may get temporarily sent to spam if your IP is in a /28 of a known spammer IP.

    That’s about it.

    • David Gerard@awful.systemsOPM
      link
      fedilink
      English
      arrow-up
      8
      ·
      4 months ago

      plus the bit where you wait six weeks for a response to your request that they unblock you

      none of this process is fucking simple

      • Avatar_of_Self@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        edit-2
        4 months ago

        I’ve never had to ask MS to unblock me and it sure as hell doesn’t take 6 weeks or even 3 days for them to automatically see if everything is right again.

        I even set up a non traditional domain with a “non-generic” tld a couple of years ago and I think it was around 16 hours or so before my test emails were hitting outlook inboxes.

        Additionally, I think Google still wants SPF setup though it is pretty useless now. And if your RUA was set up right, as I recall, you get an automated email from MS telling you why your mail went to spam (or was rejected), which is the point of it to begin with.

          • Avatar_of_Self@lemmy.world
            link
            fedilink
            English
            arrow-up
            1
            ·
            4 months ago

            As a tip for next time, if you really want to host your email but you don’t want to put up with dealing with emails being sent to spam boxes, you can just use an SMTP relay/proxy provider. Your email isn’t hosted there but they do send it on and will be the ‘source’ mail server and is going to be much, much, much cheaper than paying someone to host your email for a bunch of users.