I have noticed phones with a handset (like the one in the image) have a little cover that resembles something like a cold camera shoe under the bottom of the handset’s top speaker holder. Is there a use for it? It has a line bump in the middle, but it doesn’t go all the way from both sides, it leaves a gap. I have also seem some of them have extra space on the top of the cover, and some don’t.
Not sure if this is what you’re describing, but phones like the one you pictured have a reversible tab for use if you mount the phone to a wall - if the tab is sticking up, it keeps the receiver from falling off the cradle.
Here’s a site selling them, but it has a diagram showing where it’s located:
https://www.zcover.com/store/catalog/zCProduct.php?wp=WP_CI881CTR&zPath=212-213-255
If you’re talking about this thing, it serves two purposes. It is the hook that opens and closes the line (hangs up and picks up the phone), and it is used by this thing
to keep the handset from falling off the base when it’s mounted on a wall.
Or maybe you meant this thing. Yeah, it keeps the handset in when the base is mounted vertical. You can see that it’s slanted in the back.
That’s so it slides in and out on this other slanted lip on the handset instead of getting caught on it. You can take the handset off just by pulling it directly away from the wall.